lepak7 Terms & Conditions

1. Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", "your") and lepak7 ("lepak7", "we", "us", "our") governing your access to and use of the lepak7 website located at lepak7.app and all associated services, including but not limited to sports betting, live casino games, slot games, and promotional activities (collectively, the "Services").

By accessing the lepak7 platform, registering an account, or placing any wager, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree to these Terms, you must immediately cease using the lepak7 platform and close any account you may have registered.

2. Eligibility

To register and use the lepak7 Services, you must satisfy all of the following eligibility criteria at the time of registration and throughout your continued use of the platform:

• You are at least 21 years of age. lepak7 strictly enforces this age restriction in compliance with applicable international gaming authority guidelines. Access by persons under 21 is strictly prohibited.
• You are not a resident of any jurisdiction in which participation in online gambling is prohibited by applicable law.
• You are not acting as an agent, representative, or nominee of any prohibited person or entity.
• You have not been previously excluded from lepak7 or any related platform, whether by self-exclusion or by administrative action.
• You are acting on your own behalf and not for the benefit of any third party.

lepak7 reserves the right to request identity verification documents at any time to confirm eligibility. Failure to provide satisfactory documentation may result in suspension of account access and withholding of pending withdrawals pending verification completion.

3. Account Registration

3.1 Single Account Policy

Each User is permitted to hold only one active lepak7 account. The creation of duplicate, secondary, or linked accounts by the same individual is strictly prohibited, whether through different email addresses, identities, or devices. lepak7 employs technical measures to detect multi-accounting and reserves the right to void all associated bets and forfeit any balances held across detected duplicate accounts.

3.2 Accuracy of Information

You agree to provide accurate, current, and complete information during the registration process and to maintain the accuracy of such information throughout your use of the lepak7 platform. lepak7 is not liable for any loss or complication arising from inaccurate information provided by the User, including delays in withdrawal processing caused by name mismatches between your lepak7 account and your registered bank account.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your lepak7 login credentials. You must not share your password with any third party. lepak7 will not be held liable for any loss or damage resulting from unauthorised access to your account where such access resulted from your failure to maintain adequate security over your credentials. You must notify lepak7 immediately at [email protected] if you suspect any unauthorised use of your account.

3.4 Account Currency

All lepak7 accounts are denominated in Malaysian Ringgit (MYR / RM). Deposits, withdrawals, wagers, and winnings are all transacted in MYR. lepak7 does not currently support multi-currency accounts.

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

lepak7 accepts deposits and processes withdrawals via the following payment methods: Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, and FPX online banking. lepak7 reserves the right to add or remove accepted payment methods at any time without prior notice, though reasonable efforts will be made to communicate such changes.

4.2 Deposit Requirements

All deposits must originate from a payment account held in your own name. Deposits from third-party accounts are prohibited and may result in the return of funds and account suspension. lepak7 does not accept cash deposits, cryptocurrency, or anonymous payment instruments.

4.3 Withdrawal Processing

Withdrawal requests are subject to identity verification requirements. lepak7 targets a processing time of 15–30 minutes for standard withdrawals to Malaysian bank accounts during normal operating hours. lepak7 does not guarantee specific processing times and is not liable for delays caused by banking system outages, public holiday processing restrictions, or third-party payment provider delays.

4.4 Withdrawal to Same Source

For anti-money laundering compliance purposes, lepak7 requires that withdrawals be returned to the same payment method from which the original deposit was made, to the extent technically possible. lepak7 reserves the right to request additional documentation before processing any withdrawal request.

5. Bonuses and Promotions

All bonuses, free bets, cashback offers, and promotional credits offered by lepak7 are subject to specific terms applicable to each individual promotion. The following general principles apply to all lepak7 promotions unless a specific promotion's terms expressly provide otherwise:

• Bonuses are non-transferable, non-cashable, and cannot be withdrawn until applicable wagering requirements have been fully satisfied.
• Wagering requirements specify the number of times the bonus amount (and in some cases the deposit amount) must be wagered before a withdrawal can be requested.
• Bets placed on certain game categories, bet types, or at certain odds thresholds may not count toward wagering requirements, or may count only partially.
• Bonuses have expiry dates. Unused bonus funds and associated winnings are forfeited upon expiry.
• lepak7 reserves the right to withdraw any bonus offer, amend bonus terms, or void bonus funds and associated winnings where there is evidence of abuse, exploitation, or technical error.
• Only one welcome bonus is available per registered lepak7 account, per household, and per IP address.

6. Betting Rules

All bets placed on the lepak7 Sportsbook are subject to lepak7's applicable sports betting rules, which form part of these Terms. The following general principles apply:

• All bets are final once confirmed. lepak7 does not accept requests to cancel or amend confirmed bets except where permitted under specific event rules.
• lepak7 reserves the right to void any bet placed at clearly incorrect odds resulting from pricing errors, feed errors, or technical malfunction.
• In the event of a dispute regarding the settlement of any bet, lepak7's decision, made in good faith with reference to available evidence, shall be final.
• Bets placed after the completion of an event, or during a period when live updates were unavailable, may be voided at lepak7's discretion.
• Maximum bet limits apply per event and per market. These limits are set within your lepak7 account interface.

7. Prohibited Activities

The following activities are strictly prohibited on the lepak7 platform and may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:

• Fraudulent activity of any kind, including but not limited to use of stolen payment instruments, identity theft, or misrepresentation.
• Collusion between two or more players to manipulate game outcomes or exploit platform mechanics.
• Arbitrage betting strategies designed to guarantee profit by exploiting odds discrepancies across platforms.
• Use of automated bots, scripts, or software tools to interact with the lepak7 platform in a manner not authorised by lepak7.
• Exploitation of system errors, platform bugs, or bonus loopholes in a manner not intended by lepak7.
• Accessing or attempting to access the lepak7 platform from a jurisdiction where online gambling is prohibited.
• Reverse engineering, copying, or reproducing any part of the lepak7 platform without written authorisation.

8. Responsible Gaming

lepak7 is committed to promoting responsible gambling behaviour among all Users. lepak7 operates under applicable international gaming authority guidelines with respect to responsible gaming obligations.

The following tools are available to all lepak7 account holders and can be activated through Account Settings:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your lepak7 account.
• Loss Limits: Restrict the maximum amount you can lose within a defined time period.
• Session Time Reminders: Receive alerts when your active session reaches a defined duration.
• Self-Exclusion: Temporarily or permanently exclude yourself from all lepak7 services. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Checks: Periodic on-screen notifications displaying your session duration and net gambling balance.

Gambling is intended as a form of entertainment for adults. It is not a reliable method of generating income. If you feel that your gambling behaviour is causing problems for yourself or others, please seek assistance. For further guidance, please visit the lepak7 Responsible Gaming page.

9. Intellectual Property

All content available on the lepak7 platform, including but not limited to software, text, graphics, logos, icons, images, audio clips, and the lepak7 brand name and trademarks, are the exclusive property of lepak7 or its licensed content providers and are protected under applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the lepak7 platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not include any right to reproduce, distribute, publicly display, or create derivative works from any lepak7 content without prior written authorisation.

10. Limitation of Liability

To the fullest extent permitted by applicable law, lepak7 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the lepak7 platform, including but not limited to:

• Loss of profits, revenue, or anticipated winnings.
• Interruption of service due to technical failures, maintenance, or events beyond lepak7's reasonable control.
• Unauthorised access to your account resulting from your failure to maintain credential security.
• Errors in odds, game outcomes, or settlement resulting from third-party data feed failures.

In all cases where lepak7's liability is established, lepak7's total aggregate liability to you shall not exceed the net deposits made by you to your lepak7 account in the six calendar months immediately preceding the event giving rise to the liability claim.

11. Account Suspension and Termination

lepak7 reserves the right to suspend, restrict, or permanently close any lepak7 account at its sole discretion, including but not limited to circumstances involving:

• Breach of any provision of these Terms.
• Suspected fraudulent activity or money laundering.
• Failure to provide satisfactory identity verification documentation upon request.
• Discovery that the account holder is under 21 years of age.
• Detection of duplicate accounts held by the same individual.

Upon account closure, any legitimately held balance (i.e., excluding funds associated with fraudulent activity, bonus abuse, or Terms violations) will be returned to the account holder via the original deposit method following completion of any required verification procedures.

12. Governing Law and Dispute Resolution

These Terms shall be interpreted and governed in accordance with applicable international gaming authority standards and the laws applicable to lepak7's operational jurisdiction. Any dispute arising out of or in connection with these Terms shall first be subject to lepak7's internal dispute resolution procedure.

To raise a dispute, contact the lepak7 support team at [email protected] with full details of your complaint. lepak7 commits to acknowledging all formal complaints within 2 business days and providing a substantive response within 10 business days.

If a dispute cannot be resolved through the internal procedure, it may be referred to the relevant independent dispute resolution body applicable under lepak7's operating licence conditions.

13. Contact Information

For all queries relating to these Terms and Conditions, please contact the lepak7 support team using the details below:

• Email: [email protected]
• Live Chat: Available 24/7 via the lepak7 website — typical response under 2 minutes

Please note that telephone and postal contact options are not available. All formal legal notices must be submitted in writing to [email protected].